At EmiriTrips, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and payment information when making tour bookings.
Non-Personal Information: We also collect non-personal information automatically, such as your IP address, browser type, device information, and usage patterns through cookies and analytics tools.
2. How We Use Your Information
To process your tour bookings and payments through our payment gateway Ziina.
To communicate with you regarding your reservations, tour updates, and inquiries.
To personalize your experience and provide customer support.
To send promotional materials, newsletters, and special offers about tours and experiences (you can opt out at any time).
To analyze usage trends and improve our services.
3. Sharing Your Information
We may share your information with:
Service Providers: Third-party partners such as tour operators and payment processors (Ziina) to fulfill your bookings.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Legal Compliance: When required by law or to protect our rights or the rights of others.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption, secure servers, and firewalls. All payment transactions are processed securely through Ziina payment gateway.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Request the deletion of your personal information, subject to legal obligations.
Opt-out of marketing communications at any time.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@emiritrips.com or call us at +971 58 56 EMIRI (36474).